Return Policy

To ensure that your Berkshire Blanket & Home Co.™ product maintains its look and feel, please always follow the washing and care instructions on the packaging/labeling.

We usually recommend drying them without heat - either on an air-only setting in a machine or by laying them out. They dry more quickly than you'd think, and avoiding heat will generally extend the life of your blanket or throw. Most pillows are spot clean only, and some of our luxury or natural fiber products are dry clean only.

If cared for according to the instructions on the label, your Berkshire items should hold up beautifully for many years!

Need more information on how to care for your Berkshire item? View our full washing and care instructions here.

While we carefully test each item we make, quality related issue can still sneak through the process. We want your experience with Berkshire to be only positive, so please reach out to our Customer Care team if you find that your purchase has a quality issue. You can reach our Customer Care team at 800-372-2018 or by using our online form.

For more information on our 100% Quality Guarantee, please read our full statement here.

If you want to return a product that you purchased directly from BerkshireBlanket.com (for reasons other than quality issues) please contact our Customer Care team at 800-372-2018 or use our online form, so we can help you.

For reasons other than quality issues, you will be responsible for paying the return shipping to get the product back to us.

A refund will be applied to the payment method initially used for the purchase, in the merchandise amount only (shipping is not refunded) after we have received and processed your returned product. Returns must be received within 5 months of the purchase date so that a refund can be processed.

NOTE: We can only accept returns for purchases made on our website (if it was bought at a store, from QVC, or on another site we cannot accept it as a return). If you need to return or exchange it based on color, style, or other preferences, please contact the store from which it was purchased. We only accept returns from within the United States.

This policy is subject to change, without notice, at any time.