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Frequently Asked Questions

Do you have questions about our cozy goodies or Berkshire Blanket & Home Co.™ in general? We have answers!

Below are some of the most common questions that we are asked. We figure if others wanted to know, you might too!

Don't see the answer you're looking for? Don't worry!

Our Customer Care team is happy to help you at 800-372-2018 or through our contact us form.

Q: What's the best way to wash my plush or fleece blanket or throw?

A: Most of our plush and fleece blankets, throws, and sheets are easy to clean. The sewn-in care tag will give you specific washing and drying instructions but here's the general rule of thumb:

Wash separately in cold water on the gentle cycle using your favorite detergent. Non-chlorine bleach is OK to use if you need a cleaning boost, but please don't add regular bleach or fabric softeners.

We strongly recommend line drying and because our fabrics are so breathable, they don't take long to dry. But if you’re in a hurry, you can also put the blanket in the dryer on the no heat setting (sometimes called ‘air fluff’) without worry.

Need more detailed care instructions or want to clean another of our goodies? View our full washing and care instructions here.

Q: Do you have a retail outlet store? Where is it? What are the hours?

A: We are sad to announce that our Outlet Store in Ware MA will be closing in early 2019. We know that this is disappointing, as we have enjoyed being able to offer big discounts on our cozy things to our local community. Thank you for visiting us over the years. We are so grateful to have had the opportunity to get to know our neighbors.

Until we close, we can be found at 44 E. Main Street, Ware, MA 01082. Please call ahead for the current hours: 413-967-5964 ext. 236.

Q: Where can I find special deals and sales?

A: Savvy shoppers can save big on our site! For everyday deals and closeout specials, check out our Sale section. Products and prices are always changing, so if you see something you love, make sure to snag it before it gets away.

We also offer occasional sales and special discounts. Our closest friends get the best deals--follow us on Facebook and sign up for our email list to stay in the know on the latest promotions, new products, and chances to win free cozy goodies.

Q: I love my blanket and would like another like it but I don't know what it's called. Can you help?

A: We're so glad you found something you love and yes, we can help! The easiest way to find a blanket similar to the one you already own is to visit the Shop by Fabric section. This will give you a description and pictures of our most popular fabrics, which should help you to identify your blanket and find more like it.

If you're still having trouble or aren't sure, please reach out to our Customer Care team at 800-372-2018 or through our Contact Us page. They'll be happy to help you solve the fabric mystery and find something similar that you're sure to love!

Q: My blanket is shedding/ can I get it to stop?

A: Some initial shedding or pilling can occur due to leftover loose fibers from the blanket-making process. A few trips through the washer and dryer should clear up the issue. Make sure that you follow the instructions on the care label to keep your blanket or throw looking and feeling its best!

If after three wash and dryer cycles you're still finding little bits of fluff coming off the blanket, please let our Customer Care team know at 800-372-2018 or through our Contact Us page. We guarantee your 100% satisfaction with our goodies and will make it right for you.

Q: Where can I buy Berkshire Blanket products?

A: You can find Berkshire products online, in stores, and on your TV. You'll find the largest selection of goodies here on our website! You can also find us at retailers like Bed, Bath & Beyond, QVC, Macy's, TJ Maxx, and Marshalls. Please call or visit the store to confirm availability.

Q: Do you ship internationally?

A: Currently, we only ship orders to the United States and its territories and APO/FPO addresses. If you live outside of the USA, you have a few options:

  • Have your order sent to a relative or friend in the USA and have them forward it to you,
  • Buy from another online retailer that ships internationally, or
  • Check your local bedding shop and see if they have Berkshire products available.

    We're constantly adding to our list of retailers and our goodies travel to Europe, Canada, and Mexico, so it may be possible to find Berkshire Blanket in a store near you!

 Q: I review products and host giveaways on my site. Do you work with PR friendly blogs?

A: We're happy to partner with blogs for product reviews and giveaways! To learn more about our process and submit your site for review, please visit our Blog Reviews & Giveaways information page.

Q: I'm interested in selling Berkshire Blanket products. Do you have a wholesale account program?

A: Yes, we do have a wholesale program and would love to work with you! Our flexible program enables you to buy any combination of items with wholesale pricing up to 50% off regular retail prices. Detailed information can be found on the Berkshire Blanket Wholesale page.

Q: I volunteer with an organization and we're in need of bedding. Do you donate products?

A: Every year Berkshire donates soft and cozy items to organizations in need, including our Comfort Project initiative, which assists domestic violence safe houses. Our primary focus is on our local and regional community, particularly during the cold weather months.

While we can't fulfill all of the numerous requests we receive, please feel free to use our Contact Us page to submit a request for donations and we'll see if we can help.